For assistance, please contact the Provider Support Team at:
- [email protected]
Please note: We strongly recommend using RadMD to request a prior authorization. If you do need to call, please use the phone number that has been designated for your Magellan Healthcare prior authorizations. That number can be found on RadMD and may vary according to the member’s health plan.
RadMD is available 24/7, except when maintenance is performed every third Thursday of the month from 9 p.m. - 12 a.m. PST.