BlueCross BlueShield of Tennessee
Welcome to the Blue Cross and Blue Shield of Tennessee page. Here you can download policies and procedures specific to both ordering providers and imaging facilities. These include quick reference guides and information designed to assist you in using the RadMD Website to obtain and check authorizations.
If you have any questions about the NIA Program, please contact your dedicated NIA Provider Relations Manager, Tony Salvati.
Update on COVID-19
Documents
- BCBST-Magellan Healthcare Utilization Review Matrix-2021
- BCBST-Magellan Healthcare Hospital Announcement Letter
- BCBST-Magellan Healthcare Health Plan Network Announcement Letter
- BCBST-Magellan Healthcare Frequently Asked Question
- BCBST-Magellan Healthcare Ordering and Providing Quick Reference Guide
- BCBST-Magellan Healtcare Provider Training PPT
- BCBST-Magellan Healthcare Provider Webinar Invite
- BCBST-Magellan Healthcare Prior Authorization Checklist
- BCBST-Magellan Healthcare Tip Sheet
- BCBST-Magellan Healthcare Pediatric Tip Sheet
RadMD Documents
- Ordering Provider Access
- RadMD Quick Start Guide
- RadMD Benefits and Logon
- RadMD Upload Feature
- Submitting Clinical Information on RadMD
- RadMD View Exam with Tracking Number
- RadMD Shared Access Quick Start Guide
- RadMD Flyer
Recorded General Trainings
Recorded RadMD Demos
Clinical Guidelines
- Clinical Guidelines
- Refer to the Utilization Review Matrix document to view specific codes managed by NIA
Clinical Training Modules
We have a series of clinical training modules that will help you avoid delays and ensure that you have the right information before submitting your prior authorization request. Click here to access them.