Health Plans

Centene / Louisiana Healthcare Connections

Welcome to the Louisiana Healthcare Connections Health Plan page. Here you can download policies and procedures specific to both ordering and rendering providers. These include quick reference guides and information designed to assist you in using RadMD to request and check the status of prior authorizations.

If you have any questions about our programs, please contact your dedicated NIA Provider Relations Manager, Gina Braswell.

Effective 1/20/2023, National Imaging Associates, Inc. is now a subsidiary of Evolent Health. Evolent Health and its affiliates and subsidiaries collectively referred to as “Evolent.”

Advanced Imaging and Cardiac Programs - Updated 7/1/2022

For access to our Advanced Imaging Program tip sheets/checklists, click here.

For access to our Cardiac Program tip sheets/checklists, click here.

Physical Medicine Program - Effective 7/1/2022

For access to our Physical Medicine Program tip sheets/checklists, click here.

Interventional Pain Management (IPM) Program - Effective 7/1/2022

For access to our IPM Program tip sheets/checklists, click here.

Musculoskeletal (MSK) Program - Effective 10/1/2023

For access to our Surgery Program tip sheets/checklists, click here.

Conservative Treatment Forms

For access to our conservative treatment forms, click here.

Low Dose Chest CT History Form

Low Dose Chest CT History Form

RadMD Documents

RadMD is a user-friendly, real-time tool offered by NIA that provides ordering and rendering providers with instant access to prior authorization requests for specialty procedures. Whether submitting exam requests or checking the status of prior authorization requests, providers will find RadMD to be an efficient, easy-to-navigate resource.

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Recorded General Trainings

We have a series of training videos that discuss the components of requesting a prior authorization request. Click here to access these videos.

Recorded RadMD Demos

Need additional help using RadMD? Click here to access a series of RadMD demos that demonstrate how to properly submit a prior authorization request.

2013 Jimmo vs Sebelius Settlement Agreement

Click here for information about the 2013 Jimmo v. Sebelius settlement involving skilled nursing and skilled therapy services.

Clinical Guidelines

Clinical Guidelines
Refer to the Utilization Review Matrix document to view specific codes managed by NIA
Click here to view NIA’s Physical Medicine guidelines

Clinical Training Modules

We have a series of clinical training modules that will help you avoid delays and ensure that you have the right information before submitting your prior authorization request. Click here to access them.

Update on COVID-19

Click here to view our recommendations on the use of CT to detect Coronavirus (COVID-19).