Fidelis Care
Welcome to the Fidelis Care Page. Here you can access useful materials about the program. Fidelis Care has engaged National Imaging Associates, Inc. (NIA) to implement a new authorization program to manage outpatient rehabilitative and habilitative physical medicine services, including services rendering in the home, beginning on or after October 1, 2019.
If you have any questions about the NIA Program, please contact your dedicated NIA Provider Relations Manager, Seth Cohen.
News and Updates
- RadMD Enhancements Notice (New)
- Authorizations for Beginning and End of Year Benefit (New)
- Date Extension Announcement for Physical Medicine Providers (New)
Documents
- Fidelis Care Physical Medicine Provider Notice
- Fidelis Care Physical Medicine Webinar Flyer
- Fidelis Care Physical Medicine Provider Training PowerPoint
- Fidelis Care Physical Medicine Frequently Asked Questions
- Fidelis Care Physical Medicine Quick Reference Guide
- Fidelis Care Physical Medicine Tip Sheet/Checklist
- Recording of Fidelis Care Physical Medicine Webinar Training
RadMD User References
- RadMD Flyer
- Ordering Provider Access to RadMD for Physical Medicine
- RadMD Quick Start Guide for Physical Medicine
- RadMD Upload Feature for Physical Medicine
- RadMD Requesting Additional Physical Medicine Visits
- RadMD View Exam with Tracking Number
- RadMD Upload without Login
- RadMD Shared Access Quick Start Guide
Recorded General Trainings
Recorded RadMD Demos
Clinical Guidelines
- Physical Medicine Guidelines
- Clinical Guidelines (active 10/1)
Clinical Training Modules
We have a series of clinical training modules that will help you avoid delays and ensure that you have the right information before submitting your prior authorization request. Click here to access them.