Policies & Compliance
When you work with NIA, you can be assured that you will receive quality, affordable service. We understand the challenges of controlling health care costs, and are committed to helping our customers maximize the value of their health care dollars. We do this by promoting compliance with all regulations (including HIPAA), and with contractual and accreditation requirements. We also are committed to supporting ethical, professional behavior throughout the entire company.
NIA's Compliance Program core components include:
- Compliance Hotline
- Employee Compliance Handbook and Compliance Policies
- Annual Compliance Work Plan
- Corporate Compliance Committee
- Corporate Compliance Network
- Auditing Function
- Special Investigations Unit
NIA's Corporate Compliance Department seeks to reduce the losses attributed to various kinds of fraud and violation of compliance standards. This, in turn, benefits our customers by decreasing overall health care costs and is just one example of how NIA delivers quality service to our members, customers and providers.