National Imaging Associates, a Magellan Health Services Company
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Nondiscrimination & Languages

Nondiscrimination & Languages

Discrimination is against the law

Magellan* follows the law. We treat all people equally. We do not discriminate against anyone based on:

  • Race.
  • Color.
  • National origin.
  • Age.
  • Disability.
  • Sex.

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

  • Qualified sign language interpreters.
  • Written information in many formats. These may include:
    • Large print.
    • Audio.
    • Accessible electronic formats.
    • Other formats.

We also provide free language services to people whose first language is not English. We offer:

    • Qualified interpreters.
    • Information that is written in other languages.

Contact us at 1-800-642-7820 (TTY: 1-866-753-9424) if you need any of these services.

If you believe we have not provided these services or discriminated in another way, you can file a grievance with:

Civil Rights Coordinator, Corporate Compliance Department
6950 Columbia Gateway Drive
Columbia MD 21046
800-424-7721
Fax: 410-953- 5207
compliance@magellanhealth.com

You can file a grievance in one of three ways.

  • By mail.
  • By fax.
  • By email.

The civil rights coordinator is available if you need help with any of this.

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
TDD: 800-537-7697

Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.

Language Access Services

English

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-642-7820 (TTY: 1-866-753-9424).

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-642-7820 (TTY: 1-866-753-9424).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-800-642-7820 (TTY: 1-866-753-9424)。

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-642-7820 (TTY: 1-866-753-9424).

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-642-7820 (TTY: 1-866-753-9424)번으로 전화해 주십시오.

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-642-7820 (TTY: 1-866-753-9424).

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-642-7820 (TTY: 1-866-753-9424).

Arabic

رقم ) 800-642-7820- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1 .(866-753-9424- ھاتف الصم والبكم: 1

French Creole

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-642-7820 (TTY: 1-866-753-9424).

French

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-642-7820 (TTY: 1-866-753-9424).

Portuguese

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-642-7820 (TTY: 1-866-753-9424).

Polish

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-642-7820 (TTY: 1-866-753-9424).

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-642-7280(TTY:1-866-753-9424)まで、お電話にてご連絡ください。

Italian

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-642-7820 (TTY: 1-866-753-9424).

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-642-7820 (TTY: 1-866-753-9424).

Persian(Farsi)

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-642-7820 (TTY: 1-866-753-9424)تماس بگیرید.

Navajo

Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dę́ę́’, t’áá jiik’eh, éí ná hólǫ́, kojį’ hódíílnih 1-800-642-7820 (TTY: 1-866-753-9424)


Magellan refers to all applicable subsidiaries and affiliates of Magellan Health, Inc. including but not limited to Magellan Healthcare, Inc., National Imaging Associates, Inc., Magellan Rx Management, LLC and Magellan Complete Care.