National Imaging Associates, a Magellan Health Services Company
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Nondiscrimination & languages

 

Nondiscrimination & Languages

Discrimination is against the law

Discrimination is against the law

Evolent (formerly National Imaging Associates, Inc.) follows the law. We treat all people equally. We do not discriminate against anyone based on:

  • Race
  • Color
  • National origin
  • Age
  • Disability
  • Sex (including gender identity, sexual orientation, and pregnancy)

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

  • Written information in many formats. These may include:
    • Large print
    • Audio
    • Accessible electronic formats
    • Other formats

We also provide free language services to people whose first language is not English. We offer:

  • Qualified interpreters
  • Information that is written in other languages

If you believe we have not provided these services or discriminated in another way, you can file a grievance with:

Evolent, Corporate Compliance Department
800 N. Glebe Rd., Suite 500
Arlington, VA 22203
1-571-389-6000
Fax: 1-571-389-6001

compliance@Evolent.com

You can file a grievance in one of three ways.

  • By mail
  • By fax
  • By email

The civil rights coordinator is available if you need help with any of this.

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available online. You may find them at:

https://www.hhs.gov/ocr/index.html

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TTY Hearing Impaired - 711 Relay Calls

TTY Hearing Impaired / 711 Relay Calls are initiated by the member. When a member dials 711 to be connected with a relay operator, they can ask the relay operator to be connected to any number they need.  The relay operator will speak on behave of the caller and relay back to the caller.  If you would like to see a demonstration on how this feature works, click here.