Wellcare Medicare
Welcome to the Wellcare Medicare page. The documents below have been designed to help RadMD users navigate the prior authorization process for each program Evolent (formerly National Imaging Associates, Inc.) is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.
MEDICARE plans: Effective 8/5/2024, peer-to-peer discussions must be performed before a final determination has been made on the request. Medicare re-opens are only allowed if the request complies with the CMS definition of a re-open. Providers will continue to have the option to submit an appeal utilizing the health plan’s process.
Effective 1/1/2025, Evolent will no longer service WellCare New Mexico, Alabama, Massachusetts, New Hampshire, Rhode Island, and Vermont. Please refer to the phone number on the back of the member insurance card for services.
If you have any questions about our programs, please contact your dedicated Evolent Provider Relations Manager:
- Alabama: Lori Fink
- Arizona: Lori Fink
- Arkansas: Lori Fink
- California: Sarai Mansanarez
- Connecticut: Charmaine Everett
- Delaware: Charmaine Everett
- Florida: Andrew Dietz
- Georgia: Lori Fink
- Illinois: Andrew Dietz
- Indiana: Andrew Dietz
- Kentucky: Andrew Dietz
- Louisiana: Priscilla Singleton
- Maine: Mara Grimm
- Massachusetts: Mara Grimm
- Michigan: Mara Grimm
- Missouri: Lori Fink
- Mississippi: Priscilla Singleton
- Nebraska: Andrew Dietz
- New Hampshire: Seth Cohen
- New Jersey: Seth Cohen
- New Mexico: Sarai Mansanarez
- New York: Seth Cohen
- North Carolina: Priscilla Singleton
- Ohio: Mara Grimm
- Oklahoma: Andrew Dietz
- Rhode Island: Mara Grimm
- South Carolina: Priscilla Singleton
- Tennessee: Lori Fink
- Texas: Charles Allison
- Vermont: Mara Grimm
- Washington: Sarai Mansanarez
Advanced Imaging Program
- Frequently Asked Questions
- Peer-to-Peer Process
- Provider Education Presentation
- Quick Reference Guide for Ordering Providers
- Quick Reference Guide for Rendering Providers
- Utilization Review Matrix (AL, AR, AZ, CT, FL, GA, IL, IN, KY, MA, ME, MI, MO, MS, NC, NJ, NY, OH, RI, TN, TX, VT, WA)
- Utilization Review Matrix (LA, NH)
For access to State-specific Advanced Imaging Program documents, click below:
- Connecticut
- Florida
- Louisiana
- Mississippi
- New Hampshire
- New Mexico (Wellcare by Allwell)
- Rhode Island
- South Carolina
- Vermont
For access to our Advanced Imaging tip sheets/checklists, click here.
Cardiac Program
For access to State-specific Cardiac Program documents, click below:
For access to our Cardiac tip sheets/checklists, click here.
Interventional Pain Management Program
- Frequently Asked Questions
- Provider Education Presentation
- Quick Reference Guide
- Utilization Review Matrix (AL, CT, GA, IL, IN, KY, KS, LA, MA, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, TX, VT, WA)
- Utilization Review Matrix (AR, MO)
For access to State-specific Interventional Pain Management Program documents, click below:
- Alabama
- Connecticut
- Georgia
- Louisiana
- Mississippi
- New Hampshire
- New Jersey
- New Mexico (Wellcare by Allwell)
- South Carolina
For access to our Interventional Pain Management tip sheets/checklists, click here.
Musculoskeletal Program
- Utilization Review Matrix (MSK - Hip, Knee and Shoulder - Medicare)
- Utilization Review Matrix (MSK - Spine Surgery - Medicare)
- Utilization Review Matrix (MSK - Hip, Knee and Shoulder - Medicare) (FL, GA, NJ, NY, OH, TX)
- Utilization Review Matrix (MSK - Spine Surgery - Medicare) (FL, GA, NJ, NY, OH, TX)
For access to State-specific Musculoskeletal Program documents, click below:
- Alabama
- Connecticut
- Georgia
- Louisiana
- Maine
- Massachusetts
- Michigan
- Mississippi
- Missouri
- New Hampshire
- New Jersey
- Rhode Island
- South Carolina
- Tennessee
- Vermont
- Washington
For access to our Musculoskeletal tip sheets/checklists, click here.
Physical Medicine Program
For access to State-specific Physical Medicine Program documents, click below:
Update for Wellcare Connecticut, New York and Tennessee:
- Home Health Providers submitting claims utilization G-Codes for all home therapy services are excluded from the Physical Medicine Program
Update for Wellcare Kentucky, Louisiana and Connecticut:
- Effective 07/01/2022 Inpatient and Outpatient Therapy performed in a Home Health Setting is excluded from the Physical Medicine Program
For access to our Physical Medicine tip sheets/checklists, click here.
Conservative Treatment Forms
For access to our conservative treatment forms, click here.
Low Dose Chest CT History Form
Clinical Guidelines
- Clinical Guidelines
- Click here to view Evolent's Physical Medicine guidelines
- Refer to the Utilization Review Matrix document to view specific codes managed by Evolent.