Blue Shield of California

Welcome to the Blue Shield of California Health Plan page. The documents below have been designed to help RadMD users navigate the prior authorization process for each program Evolent is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.
If you have any questions about our programs, please contact your dedicated Evolent Provider Engagement Manager:
- Charles Allison (Advanced Imaging/Cardiology)
- April Fox (Interventional Pain Management/Musculoskeletal)
Effective January 1, 2026, Evolent will begin managing authorizations for select advanced imaging, IPM procedures and MSK surgeries for Blue Shield Medicare Advantage PPO Plan members. In addition, we will also begin managing oncology services for Blue Shield Group Medicare Advantage PPO, Commercial PPO, ASO and Shared Advantage, Trio HMO (those with virtual primary care physician plans), or direct contract HMO plans. To help you prepare, we'll be hosting live, virtual training sessions beginning in November. Visit our resources page to view program details and register for training: Program Changes Effective January 1
Advanced Imaging, Musculoskeletal and Interventional Pain Management Program
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix
- Utilization Review Matrix (IPM)
- Utilization Review Matrix (MSK - Spine Surgery)
For access to our Musculoskeletal tip sheets/checklists, click here.
For access to our Interventional Pain Management tip sheets/checklists, click here.
Peer-to-Peer Process
For access to our peer-to-peer process, click here.
Conservative Treatment Forms
For access to our conservative treatment forms, click here.
Clinical Guidelines
- Clinical Guidelines
- Refer to the Utilization Review Matrix document to view specific codes managed by Evolent.
Link to Blue Shield of California Provider Connections Log-in

