National Imaging Associates, a Magellan Health Services Company
Welcome to RADMD

Sunflower Health Plan

 

Welcome to the Sunflower Health Plan page.  The documents below have been designed to help RadMD users navigate the prior authorization process for each program Evolent (formerly National Imaging Associates, Inc.) is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.

If you have any questions about our programs, please contact your dedicated Evolent Provider Relations Manager, Andrew Dietz.

MEDICARE plans: Effective 8/5/2024, peer-to-peer discussions must be performed before a final determination has been made on the request. Medicare re-opens are only allowed if the request complies with the CMS definition of a re-open. Providers will continue to have the option to submit an appeal utilizing the health plan’s process. 

Please note:

Starting on July 12, 2021, Sunflower Health Plan reviews all Medicaid appeals. All Medicaid advanced imaging and physical medicine authorization requests will still be processed by Evolent. In the event of an adverse benefit determination, please follow the instructions in the letter and send your appeal request directly to Sunflower Health Plan. This will ensure the appeal is handled and processed in a timely manner.

Sunflower Appeals Department

8325 Lenexa Drive, Suite 410

Lenexa, KS 66214

Phone number: 1-877-644-4623, TTY 711

Fax: 1-888-453-4755

 

Advanced Imaging Program

For access to our Advanced Imaging tip sheets/checklists, click here.

Interventional Pain Management Program - Effective 4/1/2024

For access to our Interventional Pain tip sheets/checklists, click here.

Physical Therapy Program - Effective 4/1/2024

For access to our Physical Medicine tip sheets/checklists, click here.

Conservative Treatment Forms  

For access to our conservative treatment forms, click here.

Clinical Guidelines

  • Clinical Guidelines
  • Click here to view Evolent's Physical Medicine guidelines
  • Refer to the Utilization Review Matrix document to view specific codes managed by Evolent.