WellCare of North Carolina

Welcome to the WellCare of North Carolina page. The Medicaid (WellCare of North Carolina), Medicare (Wellcare of North Carolina) and Exchange (WellCare of North Carolina by Celtic Insurance Company) documents below have been designed to help RadMD users navigate the prior authorization process for each program Evolent is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.
If you have any questions about our programs, please contact your dedicated Evolent Provider Engagement Manager:
- Brandi Patterson (Advanced Imaging/Cardiology)
- Karla Lowery (Interventional Pain Management/Musculoskeletal/Physical Medicine)
Any services requested that are listed on the IFSP form will be redirected back to Medicaid Direct for children less than 3 years of age. Evolent will not process these requests.
Advanced and Cardiac Imaging Program
- Cardiac Imaging Frequently Asked Questions
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix - Medicaid - 2025
- Utilization Review Matrix - Exchange - 2025
- Utilization Review Matrix - Medicaid - 2026
- Utilization Review Matrix - Exchange - 2026
For access to our Advanced Imaging tip sheets/checklists, click here.
For access to our Cardiac Imaging tip sheets/checklists, click here.
Interventional Cardiovascular Program - Effective November 1, 2025
- Grace Period Process for Same-Day Service Changes
- Scope of Service - Medicaid
- Scope of Service - Medicare
- Utilization Review Matrix - Medicaid - 2025
- Utilization Review Matrix - Medicare - 2025
- Utilization Review Matrix - Medicaid - 2026
- Utilization Review Matrix - Medicare - 2026
Interventional Pain Management Program
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix - Medicaid and Exchange - 2025
- Utilization Review Matrix - Medicare - 2025
- Utilization Review Matrix - Medicaid and Exchange - 2026
- Utilization Review Matrix - Medicare - 2026
For access to our Interventional Pain Management tip sheets/checklists, click here.
Musculoskeletal Program - Effective 4/1/2024
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix - (Hip, Knee, and Shoulder Surgery) - 2025
- Utilization Review Matrix - (Spine Surgery) - 2025
- Utilization Review Matrix - (Hip, Knee, and Shoulder Surgery) - 2026
- Utilization Review Matrix - (Spine Surgery) - 2026
For access to our Musculoskeletal tip sheets/checklists, click here.
Physical Medicine Program
For access to our Physical Medicine tip sheets/checklists, click here.
Peer-to-Peer Process
For access to our peer-to-peer process, click here.
Conservative Treatment Forms
For access to our conservative treatment forms, click here.
Low Dose Chest CT History Form
Clinical Guidelines
- Clinical Guidelines
- Refer to the Utilization Review Matrix document to view specific codes managed by Evolent.

