WellCare of North Carolina

Welcome to the WellCare of North Carolina page. The Medicaid (WellCare of North Carolina), Medicare (Wellcare of North Carolina) and Exchange (WellCare of North Carolina by Celtic Insurance Company) documents below have been designed to help RadMD users navigate the prior authorization process for each program Evolent is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.
If you have any questions about our programs, please contact your dedicated Evolent Provider Engagement Manager:
- Brandi Patterson (Advanced Imaging/Cardiology)
- Karla Lowery (Interventional Pain Management/Musculoskeletal/Physical Medicine)
Any services requested that are listed on the IFSP form will be redirected back to Medicaid Direct for children less than 3 years of age. Evolent will not process these requests.
MEDICAID PROGRAM SUNSET: Effective April 1, 2026, Evolent will no longer manage prior authorizations for any specialty for Wellcare North Carolina Medicaid members. Please contact the health plan directly to confirm prior authorization requirements and processes to follow starting April 1st.
Advanced and Cardiac Imaging Program
Alert: Medicaid will be sunset on 04.01.2026
- Cardiac Imaging Frequently Asked Questions
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix: Exchange - 2025
- Utilization Review Matrix: Medicaid - 2025
- Utilization Review Matrix: Medicare - 2025
- Utilization Review Matrix: Exchange - 2026
- Utilization Review Matrix: Medicaid - 2026
- Utilization Review Matrix: Medicare - 2026
For access to our Advanced Imaging tip sheets/checklists, click here.
For access to our Cardiac Imaging tip sheets/checklists, click here.
Interventional Cardiovascular Program
Alert: Medicaid will be sunset on 04.01.2026
- Grace Period Process for Same-Day Service Changes
- Scope of Service: Medicaid
- Scope of Service: Medicare
- Utilization Review Matrix: Medicaid 2025
- Utilization Review Matrix: Medicare 2025
- Utilization Review Matrix: Medicaid 2026
- Utilization Review Matrix: Medicare 2026
To view our interventional cardiovascular training video, click here.
Interventional Pain Management Program
Alert: Medicaid will be sunset on 04.01.2026
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix: Medicaid and Exchange 2025
- Utilization Review Matrix: Medicare - 2025
- Utilization Review Matrix: Medicaid and Exchange 2026
- Utilization Review Matrix: Medicare - 2026
For access to our Interventional Pain Management tip sheets/checklists, click here.
Musculoskeletal Program
Alert: Medicaid will be sunset on 04.01.2026
- Frequently Asked Questions
- Provider Education Presentation
- Utilization Review Matrix - (Hip, Knee, and Shoulder Surgery): 2025
- Utilization Review Matrix - (Spine Surgery): 2025
- Utilization Review Matrix - (Hip, Knee, and Shoulder Surgery): 2026
- Utilization Review Matrix - (Spine Surgery): 2026
For access to our Musculoskeletal tip sheets/checklists, click here.
Physical Medicine Program (Medicaid)- Sunset 04.01.2026
Alert: Medicaid will be sunset on 04.01.2026
For access to our Physical Medicine tip sheets/checklists, click here.
Peer-to-Peer Process
For access to our peer-to-peer process, click here.
Conservative Treatment Forms
For access to our conservative treatment forms, click here.
Low Dose Chest CT History Form
Clinical Guidelines
- Clinical Guidelines
- Refer to the Utilization Review Matrix document to view specific codes managed by Evolent.

