HMSA

Welcome to the HMSA (Hawai'i Medical Service Association) Health Plan page. The documents below have been designed to help RadMD users navigates the prior authorization process for each program Evolent is responsible for. Additional process-specific training tools and modules can be found via links on the Resources tab at the top of the screen.

For assistance and questions related to your authorizations and Peer-to-Peers for all products, please contact the HMSA call center: 1-866-306-9729

For all RadMD, provider relations issues/questions and education needs: [email protected]. 

Conservative Treatment Forms  

• Conservative Treatment Form - Back/Neck (Spine Surgery)
• Conservative Treatment Form - Imaging
• Conservative Treatment Form - Interventional Pain Management
• Conservative Treatment Form - Joints
• Guide to Conservative Care
• Guide for Home Exercise

Peer-to-Peer Process  

For access to our peer-to-peer process, click here.